• I mailed my money order to VPchat over a week ago. When will you activate my account?
• How much does a VPchat account cost?
• Where can I send a payment?
• What currency do you accept?
• I started a new account, when is my credit card charged?
• My account status is Pending. What does that mean?
• Can I get a refund?

Credit Cards

• How can I make a payment using my credit card?
• Why did my credit card payment fail?


• How can I update my credit card expiration date?

Echecks

• I paid via eCheck and my bank has already taken the money out of my account. Why can't I get into chat yet?
• Why do you need my ID to cash an eCheck?

Money Orders and Checks

• Where can I send a payment?
• I mailed my money order to VPchat over a week ago. When will you activate my account?
• My check bounced, why are you charging me a $15.00 fee?

PayPal

• I paid via PayPal and the payment was accepted by your company. Why can't I get into chat yet?
• How do I cancel my PayPal subscription?
• How do I make changes to my PayPal account?

Subscription Changes

• My account expired. How do I turn it back on?
• How do I change the automatic renewal setting for my account?
• How do I cancel my account?
• How can I change the method of payment I use to subscribe to VPchat?
• How can I upgrade my account?
• Can I share an account with friends?